Hello, This is the Gravity Co., Ltd. Ragnarok Zero Operations Team.
We sincerely apologize to all our customers who have been waiting for Ragnarok Zero.
Regarding the issues that occurred after the December 6th launch, the responsible staff have completed their final review, and we are now in the final stages of resolution.
To prevent any potential abnormalities in advance, we are conducting a comprehensive check of the entire system, and our staff are working to ensure everything is in perfect condition. We are preparing to reopen the service later today.
Once again, we sincerely apologize to our customers.
We have decided on compensation for the change in the opening schedule and the data point restoration of Ragnarok Zero, and we would like to inform you of the details below.
■ Compensation Details
[Compensation for All Users]
- Increased Experience Event
→ Period: After the 12/7 opening ~ 12/7 23:59:59
[Compensation Item Distribution]
- Item to be distributed: [
Gift with Gratitude] (will be collectively deleted during the regular maintenance on December 27, 2017)
→ Contains: 1 
Halter Lead (usable for 30 days), 1 
Yggdrasil Blessing, 1 
Ring of Gratitude
- Halter Lead (Rental Item)
A box containing 1 Halter Lead. Usable for 30 days.
A mysterious halter that allows you to ride any mount suited to your class.
The type of mount differs by class lineage, and it changes to match the appropriate mount when you undergo Job Change or Rebirth.
Once this item is opened, it becomes ineligible for withdrawal of purchase.
Weight: 1
※ Cannot be traded in any way
- 1 Yggdrasil Blessing
Yggdrasil Blessing that increases experience and item drop rate for 30 days.
_
A character who uses this item will receive the following buff effects for 30 days.
-
Experience +20%
-
Item Drop Rate +20%
_
Includes 1 
Yggdrasil Staff, which allows you to summon the Guardian of the World Tree who provides additional services.
Weight: 1
※ Cannot be traded in any way
- Ring of Gratitude (Rental Item - Usable for 7 days)
Can use 
Teleport Lv. 1.
ATK + 10, MATK + 10.
Type: Accessory Defense: 0
Weight: 0
Required Level: 1
Equip: All Classes
SLOT: 0
Price: 20
[Compensation for Paid Item Purchasers on 12/6]
→ Criteria: All players who purchased paid cash items in-game from after the 15:30 opening on December 6th until 19:00 on December 6th
→ Item to be distributed: 10 
World Tour Tickets
■ Distribution Schedule and Method
-
Distribution Period: After the 12/7 opening ~ 12/21 23:59:59
-
Distributed once per account upon logging into the game
Once again, we sincerely apologize for the inconvenience caused by this issue, and we will do our best to repay the interest and love that our customers have shown for Ragnarok Zero.
We apologize for the inconvenience caused during your use of our service.
Thank you.
Gravity Co., Ltd. Ragnarok Zero Operations Team