Hello, This is the Gravity Ragnarok Online: Zero Operations Team.
We would like to inform you about the homepage refine probability notice.
While the refine probability was correctly displayed in-game, it has been confirmed that the normal +10 ~ +12 refine probability displayed on the homepage since October 5th was shown differently from the in-game probability.
As of October 24th 15:30, the refine probability displayed on the homepage has been corrected.
As an apology, we have prepared the following compensation plan, so please check the details below.
■ Compensation for All Users
- Distribution Date: On or after November 1st (Wed), 2023
- Contents:
[Not for Sale] Finest Course Meal x10
[Not for Sale] All-in-One Buff Potion x10
[Not for Sale] Account 7-Day Buff x1
[Not for Sale] 
Yggdrasil Blessing 1-Day x1
※ This compensation will be given once per account.
■ Compensation for Users of Special Refine Stones
- Distribution Date: On or after November 1st (Wed), 2023
- Applicable Special Refine Stones:
Highly Concentrated Elunium, 
Highly Concentrated Oridecon, 
High Density Bradium, 
High Density Carnium - Contents: The special refine stones used during the applicable period,
+10 Armor Refine Ticket x1, 
+10 Weapon Refine Ticket x1
※ Applicable to users who used special refine stones for +10 ~ +12 refining
from the maintenance on October 5th until October 24th 15:30.
※ [Not for Sale] refine stones are excluded from this compensation.
※ Compensation will be distributed sequentially after data verification.
※ Customers who have additional questions or objections regarding the compensation
are asked to refrain from using the compensation items received
and submit a 1:1 inquiry, so that we can review and respond accordingly.
※ The used special refine stones have been fully distributed as of around 16:32 on November 7th. (Added content 11/10 14:54)
※ +10 Armor Refine Ticket x1 and +10 Weapon Refine Ticket x1
have been fully distributed as of around 14:45 on November 10th. (Added content 11/10 14:54)
We sincerely apologize for the confusion caused to your gameplay due to this issue, and we will strive to provide a more stable environment.
Thank you.