Hello, This is the Ragnarok Online: Zero Operations Team at Gravity Co., Ltd.
We sincerely apologize for the confusion and concern caused by the changes discovered during the full probability inspection conducted on March 20th.
As an improvement measure to minimize errors caused by manual work, we plan to implement changes that will prevent such errors from occurring by synchronizing the server data with the web probability page.
The planned corrective actions are as follows.
- Full Reward: 1x
Costumes Exchange Coupons Box (10) 
Gratang Gracias: Refund of purchased cash- Target: Accounts that obtained
Costume Wild Long Hair (Pink) and 
Costume Starry Long Wave
※ Please make sure to check this!
- The full reward will be given once per account upon first login after the maintenance on April 11th until 23:59 on May 1st.
- The Costumes Exchange Coupons Box (10) will be deleted during the regular maintenance in the first week of June 2024.
We once again sincerely apologize for the inconvenience caused to your gameplay, and we will strive to prevent similar situations from happening again through more thorough verification.
Thank you.